100% Satisfaction Guarantee:
If you are not 100% satisfied with your magazine purchase we are happy to send you a refund for all issues not yet mailed, at any time, for any reason.
Welcome to our FAQ and Help page. Please click on a question to view the answer or scroll down and submit the form to contact customer service.
We sell subscriptions to the top US-based magazines. Each issue will arrive in print to your shipping address and to your email in digital format. To read the digital edition, no app is required to read the magazine. When viewing on your desktop you can flip through a replica of the print version of the issue. When viewing on your mobile phone, you'll experience a version of the magazine reformatted and reimagined for your phone screen. Plus most issues include an audio narration of each article so you can listen to while you are on the go or multitasking.
The digital version of your magazine can be viewed on any device (including smartphones, desktops, laptops, tablets, and more). There's no need to download an application on your phone to see digital editions. To access your account, visit your library, enter your email and we will send you a one time link to unlock your digital issues.
Yes. In order to download an issue for offline reading, please visit your library and click the download icon next to the cover image. If you don't see a download icon you can scroll to the bottom of your library and click > Manage Issues > then click Enable Offline Reading. Now you should see the download icon.
Offline reading on mobile devices is compatible with the Safari browser on iOS or Chrome browser on Android.
For best results on a desktop or laptop, we recommend using the Chrome browser. Also ensure that both your device and browser have been updated to the most recent version.
Please note, you may only download for offline viewing a single issue. This process stores a cached version of the issue to your internet files, accessible through your library even when offline. Should you download another issue, it will overwrite the previous file.
Offline reading on mobile devices is compatible with the Safari browser on iOS or Chrome browser on Android.
For best results on a desktop or laptop, we recommend using the Chrome browser. Also ensure that both your device and browser have been updated to the most recent version.
Please note, you may only download for offline viewing a single issue. This process stores a cached version of the issue to your internet files, accessible through your library even when offline. Should you download another issue, it will overwrite the previous file.
Delivery dates are based on multiple factors, including the type of magazine you ordered and the publisher of the magazine. Publishers generally ask that you allow: 4-6 weeks on weekly magazines, 6-8 weeks on monthly magazines, 8-10 weeks on seasonal or bi-monthly magazines, and up to 12 weeks on quarterly or less-frequent magazines.
Only print and digital bundles are available at this time. Purchase of magazine subscriptions are non-refundable after content has been purchased and viewed. We are happy to send you a refund for all issues not yet emailed, at any time, for any reason. Please submit a support ticket below and we’ll respond as quickly as possible.
Please complete the form below and in the description of your request, mention that you would like us to send a copy of your invoice. We will email you a copy within 3-5 business days.
Purchase of magazine subscriptions are non-refundable after content has been purchased and viewed. If you are not 100% satisfied with your magazine purchase we are happy to send you a refund for all issues not yet delivered, at any time, for any reason. Please complete the form below to request a refund.
Please complete the form below and in the description include your Order Number and mention that you would like to receive a refund. We will provide a refund (for issues not yet received) to the original payment method used within 3-5 days. When the refund is complete we'll send you an email confirmation.
Please complete the form below and in the description include your Order Number and mention that you would like to cancel. We will cancel your order and provide a refund (for issues not yet received) to the original payment method used within 3-5 days. When the refund is complete we'll send you an email confirmation.
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